Data Deletion Instructions

Last updated: 28 September 2026

You can ask AINE & Co FZE LLC to delete personal data we hold about you, including data processed through our app, Aine Signal. Follow the steps that match your situation.

If you messaged a business that uses Aine Signal

  1. Email support@aineco.live with the subject "Data deletion request".
  2. Include the WhatsApp phone number you used and the name of the business you messaged.
  3. We may ask you to confirm the request from that WhatsApp number so we can verify it is you.

We will delete your lead record from that business's Aine Signal account and tell the business. You can also contact the business directly.

If you signed in with Facebook or connected a Meta account

  1. Remove Aine Signal from your account: open Facebook Settings, go to Apps and websites (or Business integrations), find Aine Signal and select Remove.
  2. Email support@aineco.live with the subject "Data deletion request" and the name and email of your Facebook account.

If your business connected WhatsApp to Aine Signal

  1. Disconnect Aine Signal from your WhatsApp Business account in Meta Business Suite, or ask us to disconnect it.
  2. Email support@aineco.live from an admin address asking us to delete your account data.

We will revoke and delete stored access tokens immediately and delete your lead records and user accounts.

What happens next. We confirm we received your request within 3 business days and complete deletion within 30 days. We keep only what the law requires us to keep, such as invoices, and we tell you if anything is retained and why. Conversion events already sent to Meta are held by Meta under its own policies. We can help you request deletion from Meta.

Questions: support@aineco.live or +971 56 319 9611. See our Privacy Policy for more detail.